Frequently Asked Questions

We specialize in ethically sourced, captive-bred exotic animals including hedgehogs, sugar gliders, axolotls, fennec foxes, lemurs, kinkajous, and more. Each animal is raised with proper enrichment, nutrition, and human interaction to ensure long-term health and adaptability.

Yes — when owned responsibly. We evaluate every buyer’s experience level, environment, and local regulations before approving a sale to ensure both owner and animal thrive.

Many species form strong bonds when handled correctly and given proper enrichment. Bonding depends on patience, routine, and species-specific behavior.

Absolutely. We provide lifetime guidance on feeding, enclosure upgrades, health care, and behavioral questions.

Diets vary by species and may include specialized feeds, insects, fruits, proteins, and supplements. Every animal comes with a tailored feeding plan.

Yes. Each purchase includes a detailed care guide covering enclosure setup, temperature, humidity, diet, and enrichment.

Yes. Exotic species require veterinarians trained in non-traditional animals. We help you locate one near you.

Care ranges from minimal maintenance to daily interaction depending on the species.

Legality varies by country, state, and city. We verify regulations before approving any purchase.

Some species require permits or licenses. We guide you through the process if applicable.

Yes. We operate in compliance with applicable wildlife and animal welfare regulations.

Yes, and responsible ownership includes staying informed.

Animals are shipped using live-animal approved carriers with climate control to minimize stress.

Yes. Shipments are scheduled during safe weather windows and monitored closely.

Most deliveries arrive within 24–48 hours depending on location.

Yes. Every shipment includes a live-arrival guarantee.